> ## Documentation Index
> Fetch the complete documentation index at: https://docs.inventory-hq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reach InventoryHQ Support by Phone, Email, or Chat

> Reach the InventoryHQ support team by phone, email, or live chat. Real people who know contractor workflows are ready to help you get running fast.

When you run into a question or need help getting something configured, you shouldn't have to wade through a ticket queue or decipher generic documentation. InventoryHQ's support team is made up of real people who understand how roofing contractors and trades businesses operate — and they're here to help you get answers quickly.

<Tip>
  New to InventoryHQ? Every account comes with dedicated onboarding support when you sign up. Your onboarding contact will walk you through your initial setup — locations, users, equipment, and inventory — so your team is operational from day one, not day ten. Visit [inventory-hq.com](https://inventory-hq.com) to get started.
</Tip>

## Ways to Reach Us

<CardGroup cols={3}>
  <Card title="Call Us" icon="phone" href="https://inventory-hq.com">
    Prefer to talk it through? Call the InventoryHQ support line and speak directly with someone who knows the platform inside and out. Best for complex setup questions or issues that are easier to explain by voice.
  </Card>

  <Card title="Email Us" icon="envelope" href="https://inventory-hq.com">
    Send a detailed question or a description of an issue and the team will get back to you promptly. Best for non-urgent questions where a written answer is helpful to reference later.
  </Card>

  <Card title="Chat" icon="message" href="https://inventory-hq.com">
    Use the live chat option for quick questions while you're working in the platform. Available during business hours from the main navigation inside your InventoryHQ account.
  </Card>
</CardGroup>

## Onboarding Support

When you create a new InventoryHQ account, onboarding support is included. Your onboarding contact will help you:

* Set up your warehouse locations and configure your primary site
* Add your users and assign the right roles for your team
* Add your equipment inventory and assign existing gear to current owners
* Configure your first jobs so your crew can start logging activity immediately
* Answer any questions specific to how your operation is structured

The goal is to make sure InventoryHQ reflects the way your business actually works — not a generic template — before your team ever logs a single material.

## Enterprise and Custom Pricing

If you're evaluating InventoryHQ for a larger operation with multiple locations, a large crew, or specific integration needs, the team is ready to put together a custom plan. Reach out through [inventory-hq.com](https://inventory-hq.com) to start a conversation about enterprise pricing and what a custom deployment would look like for your business.

<Info>
  The Custom plan includes unlimited locations and unlimited users. Pricing is scoped to your specific situation — there's no one-size-fits-all enterprise rate. Contact the team to get a number that reflects your actual usage.
</Info>

## Before You Reach Out

You may find a faster answer in one of these resources:

<CardGroup cols={2}>
  <Card title="Frequently Asked Questions" icon="circle-question" href="/support/faq">
    Answers to the most common questions about plans, features, integrations, and data.
  </Card>

  <Card title="Billing & Plans" icon="credit-card" href="/settings/billing-and-plans">
    Details on plan options, add-on pricing, billing cycles, and cancellation policies.
  </Card>
</CardGroup>